the fine print

Policies & payment

Clear expectations so families always know exactly where they stand.

payment options

Three ways to pay

  • Pay by instalment of 5 lessons
  • Pay by instalment of 10 lessons
  • Pay for the rest of the year — with a 10% discount

We accept payment by bank transfer or cash. All prices are GST exclusive.

expectations of payment

Before the first paid lesson

  1. (i) Payments are to be completed before the first paid lesson takes place. Lesson materials and Zoom links shall be provided once the payment has been received.
  2. (ii) Changes in schedule or mind will not result in refunds or credits. Absences brought on by illness, extracurricular activities, school etc. are not exempted.
  3. (iii) We accept payment by bank transfer or cash.

missed classes

Catching up

You can catch up by accessing our recordings on Google Drive. Watching our recordings is equivalent to having attended a live session in the week(s) of your absence.

refunds

Refund policy

All classes are non-refundable unless completely unforeseen circumstances arise, and will be assessed solely at our discretion.